Contact NDERMI

We’re here to help.

Get support with NDERMI products, orders, skin concerns, returns, collaborations, or general brand enquiries. Our team is committed to providing clear, helpful, and reliable assistance.

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Email Support

care@ndermi.com
Replies within 24–48 working hours.

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Call Us

+91 8951049058
Monday to Saturday, 10:00 AM–6:00 PM.

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Business Address

NDERMI HQ, Kolya, Ullal,
Mangaluru, Karnataka – 575020.

Customer Care

Customer Support

At NDERMI, we believe skincare support should be simple, safe, and science-led. Whether you need help selecting a product, understanding usage, tracking an order, requesting a return, or sharing feedback, our support team is ready to assist.

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Support Hours Monday to Saturday, 10:00 AM–6:00 PM
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Response Time Usually within 2-4 hours
Registered Location

Business Address

NDERMI
NDERMI HQ, 1st Floor, Shri Ganesh Building,
Kolya, Ullal, Mangaluru,
Karnataka – 575020, India

Faster Resolution

For Order-Related Support

When contacting us about an order, please include the details below so our team can verify the issue and assist you faster.

  • Order ID
  • Registered phone number or email address
  • Product name
  • Clear description of the issue
  • Relevant photos or videos, where applicable
Product Guidance

For Product & Skin Queries

For questions about ingredients, product usage, suitability, or skincare routine guidance, message us with your skin type, primary concern, and current product details.

Skin Type Oily, dry, combination, or sensitive
Primary Concern Acne, oiliness, dullness, marks, or pores
Product Used Name of the NDERMI product
Usage Duration How long you have been using it
Please note: Our skincare guidance is general in nature and is not a substitute for medical advice. For severe acne, persistent irritation, allergy, infection, or other medical skin conditions, consult a qualified dermatologist.
Your Experience Matters

Feedback & Complaints

Your feedback helps us improve our products and service. If you are not satisfied with your experience, email us at care@ndermi.com.

Every genuine complaint is reviewed carefully, and we will make a reasonable effort to resolve the matter fairly and promptly.

Work With NDERMI

Collaboration & Business Enquiries

For partnerships, distribution opportunities, influencer collaborations, retail enquiries, or other business-related discussions, contact our business team.

Business Email

business@ndermi.com

Suitable Enquiries

Distribution, partnerships, influencers, retail, media, and brand collaborations.