Please read these terms carefully.

Use of Website

By using this website, you confirm that you are legally capable of entering into a binding agreement or are using the website under the supervision of a parent or guardian.

• You agree to provide accurate and complete information while placing an order.
• You agree not to misuse the website or attempt to interfere with its security or functionality.
• You agree not to use our website for any unlawful or fraudulent purpose.

Product Information

We try our best to display product information, ingredients, usage directions, pricing, images, and availability as accurately as possible.

However, actual product packaging, colour, texture, or appearance may slightly vary due to manufacturing updates, screen settings, or product improvements.

Orders & Acceptance

When you place an order on our website, you agree that all information provided by you is true, accurate, and complete.

• Order confirmation does not always mean final acceptance of the order.
• We reserve the right to cancel, reject, or limit any order due to stock issues, pricing errors, payment problems, suspected fraud, or other operational reasons.
• If an order is cancelled after payment, eligible refunds will be processed as per our refund policy.

Pricing, Offers & Payments

All prices displayed on our website are in Indian Rupees unless stated otherwise. Prices, discounts, offers, and product availability may change without prior notice.

Shipping & Delivery

We aim to process and ship orders within the estimated timelines mentioned on our website. Delivery time may vary based on location, courier serviceability, public holidays, weather, operational delays, or other external factors.

• Customers must provide a complete and correct shipping address.
• NDERMI is not responsible for failed delivery due to incorrect address, unavailable customer, or unreachable phone number.
• Delivery timelines are estimates and not guaranteed unless specifically mentioned.

Returns, Replacement & Refunds

Returns, replacements, and refunds are handled as per our Return & Refund Policy. Please read the policy carefully before placing an order.

• Opened, used, damaged-after-delivery, or tampered products may not be eligible for return.
• Return or replacement requests may require photos, videos, order ID, and product details.
• Refund timelines may depend on payment method, bank processing, and payment gateway timelines.

Account, SMS, Email & WhatsApp Communication

By placing an order or contacting us, you may receive transactional communication related to order confirmation, shipping updates, delivery updates, support, returns, refunds, and product information.

Promotional communication may be sent where permitted by law or with your consent. You may opt out of promotional communication where an unsubscribe or opt-out option is available.

Brand Content & Intellectual Property

All website content, including brand name, logo, product images, packaging design, graphics, text, icons, layout, and other materials are owned by or licensed to NDERMI.

• You may not copy, reproduce, modify, distribute, or use our content without written permission.
• You may not use the NDERMI name, logo, or product images for misleading, unauthorised, or commercial purposes.

Limitation of Liability

To the maximum extent permitted by law, NDERMI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

We are not responsible for issues caused by incorrect usage, allergic reactions, misuse, failure to follow directions, third-party service delays, internet issues, or unauthorised website access.

Third-Party Links & Services

Our website may contain links or integrations with third-party services such as payment gateways, courier partners, analytics tools, social media platforms, or marketing tools.

We are not responsible for the content, policies, practices, or services of third-party websites or platforms.

Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated effective date.

Continued use of our website after changes are posted means you accept the updated terms.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in Karnataka, India, unless otherwise required by applicable law.

Contact Us

If you have any questions about these Terms & Conditions, you can contact us using the details below.